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Cost-Effectiveness and Efficiency
Implementing SSO can lead to significant cost savings. According to a study by Forrester, businesses can save an average of $3.5 million over three years by reducing password-related support costs and improving productivity1. The initial investment in SSO services is often outweighed by the long-term savings and efficiency gains.
Furthermore, SSO reduces the workload on IT support teams, as password reset requests are significantly reduced. This allows IT staff to focus on more strategic initiatives rather than routine password management tasks.